IT Project Manager
Job Number: 26-01822
Job Number: 26-01822
Use your skills where innovative technology solutions begin. ECLARO is looking for an IT Project Manager for our client in Plano, TX.
ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
- IT Project Manager to lead the implementation and rollout of an enterprise emergency notification system across a multi-site manufacturing organization.
- This individual will manage the project from planning through deployment, coordinating IT, facilities, security, operations, site leadership and external vendors to ensure successful implementation across multiple locations.
- A proven track record managing enterprise technology rollouts, emergency notification or mass communication systems, and projects spanning multiple facilities.
- Experience supporting manufacturing, medical device, pharmaceutical or other regulated environments is highly desirable.
- Highly organized, hands-on Project Manager who can bring together technical teams, business stakeholders, site leadership and vendors to deliver a complex, multi-location technology rollout.
- Understand that emergency notification systems are operationally critical and can manage the details required to ensure reliable communications, successful user adoption and a smooth transition to ongoing support.
Responsibilities:
- Lead the end-to-end implementation and rollout of an enterprise emergency notification and mass communication platform.
- Develop and maintain project plans, milestones, schedules, budgets, resource plans and risk registers.
- Coordinate deployment activities across multiple manufacturing facilities, offices and operational locations.
- Partner with IT, Information Security, Facilities, Environmental Health and Safety (EHS), Human Resources, Operations and site leadership.
- Manage vendor relationships, implementation partners, system configuration and deployment dependencies.
- Coordinate integration with existing communication channels, including email, SMS/text messaging, voice calls, mobile applications and desktop notifications.
- Oversee requirements gathering, stakeholder interviews, system configuration, testing, user acceptance testing and production deployment.
- Ensure emergency notification workflows, contact lists, escalation paths and communication templates are appropriately configured and validated.
- Develop rollout strategies, site-readiness checklists, training materials and end-user communications.
- Manage project risks, issues, dependencies and change requests, escalating concerns as needed.
- Provide regular project status reports, executive updates and stakeholder communications.
- Coordinate pilot deployments, user feedback, issue resolution and subsequent rollout phases.
- Ensure appropriate documentation, operational handoff and support procedures are established.
- Track project deliverables and confirm that implementation objectives are met within established timelines.
Required Qualifications:
- 5+ years of experience managing IT projects, enterprise application deployments or infrastructure implementations.
- Demonstrated experience managing a mass notification, emergency alerting or enterprise communications system rollout.
- Experience coordinating technology deployments across multiple sites, departments or business units.
- Strong project planning, scheduling, risk management and stakeholder coordination skills.
- Experience managing third-party vendors and implementation partners.
- Familiarity with system integration, testing, deployment planning and change management.
- Strong communication skills with the ability to work effectively with technical teams and executive stakeholders.
- Proficiency with project management tools such as Microsoft Project, Jira, Smartsheet or similar platforms.
- Experience with one or more of the following is beneficial:
- Emergency Notification / Mass Alerting: Everbridge, AlertMedia, Rave Alert, OnSolve or similar platforms
- Communications: SMS, email, automated voice calls, mobile push notifications, desktop alerts
- Microsoft Ecosystem: Microsoft 365, Teams, Entra ID, Active Directory
- Project Management: Microsoft Project, Smartsheet, Jira, Confluence
- Integration: REST APIs, HR/employee directory integrations, SSO and identity management
- Operational Readiness: UAT, deployment planning, training, documentation and support handoff
Preferred Qualifications:
- Experience in medical device, pharmaceutical, healthcare or regulated manufacturing environments.
- Experience supporting manufacturing facilities operating across multiple geographic locations.
- Familiarity with business continuity, disaster recovery, incident management or workplace emergency response.
- Experience integrating notification platforms with Microsoft 365, Active Directory/Entra ID, HR systems or employee directories.
- Experience with mobile communications, SMS gateways, automated voice notifications and desktop alerting.
- PMP certification or equivalent project management credentials.
- Experience coordinating cybersecurity, privacy, compliance and access-control reviews for enterprise platforms.
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Tim Cusick
Tim.cusick@eclaro.com
646-755-9317
Tim Cusick | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
Apply Now
Success!
Your application was successfully sent!