Business Operations Associate
Job Number: 26-00593
Job Number: 26-00593
Be part of a company that delivers life-changing healthcare solutions. ECLARO is looking for a Business Operations Associate for our client in Devens, MA.
ECLARO’s client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
- The Business Operations Associate provides administrative and operational support to the CTD Strategy, Planning & Operations organization by coordinating procurement activities across capital equipment purchases, ad hoc laboratory supplies, contracts, invoicing, and spend tracking.
- This role supports daytoday procurement execution by ensuring requests are processed accurately, documentation is complete, and activities follow established procedures.
- The coordinator works under the guidance of senior procurement and operations team members and serves as a key point of coordination between internal stakeholders and external vendors.
Responsibilities:
- Capital Equipment Procurement Support:
- Coordinate capital equipment purchase requests by gathering required specifications, documentation, and approvals.
- Support the collection of supplier quotations and route materials for review and approval by senior procurement staff.
- Create and track purchase requisitions and purchase orders in accordance with internal procedures.
- Track order status, delivery schedules, and installation milestones.
- Coordinate communication between Lab Operations, Facilities, and vendors to support delivery and equipment readiness.
- Ensure all procurement documentation aligns with internal capital approval and compliance processes.
- Ad Hoc Laboratory Supply Procurement:
- Review laboratory supply requests for completeness, accuracy, and required approvals.
- Execute purchase orders using approved suppliers, catalogs, and sourcing channels.
- Track order fulfillment and follow up with suppliers to support timely delivery.
- Maintain accurate records of orders, confirmations, and receipts.
- Escalate discrepancies, fulfillment issues, or nonstandard requests to senior team members.
- Invoice Processing & Reconciliation Support:
- Track invoice status and identify discrepancies related to pricing, quantities, or proof of receipt.
- Support invoice reconciliation within ProcuretoPay (P2P) systems.
- Maintain invoice logs and supporting documentation.
- Escalate unresolved invoice issues to procurement or finance partners for resolution.
- Operational & Administrative Support:
- Maintain organized procurement documentation to support audit readiness and compliance.
- Support process adherence by following defined SOPs and escalation paths.
- Assist senior procurement staff with special projects and initiatives as assigned.
- Continuously learn procurement systems, policies, and best practices.
- Systems & Tools:
- The coordinator will support procurement activities using enterprise systems and tools, with training provided as needed. Systems may include:
- Ariba (Requisitioning and Purchase Orders)
- SAP (Financial and Vendor Data)
- Icertis (Contract Tracking)
- SharePoint (Documentation)
- Microsoft Office Tools - Access and Outlook (Tracking, Reporting and Communication)
- The coordinator will support procurement activities using enterprise systems and tools, with training provided as needed. Systems may include:
Qualifications:
- Required Bachelor's Degree in Business Administration, Scientific Discipline, or equivalent qualification.
- 4-7 years supporting procurement-related activities or comparable operational roles.
- Foundational experience or strong interest in procurement, operations, or supply chain support functions.
- Exposure to purchasing, invoicing, or financial processes, preferred.
- Robust attention to detail and organizational skills to manage multiple priorities and adapt to shifting deadlines.
- Effective communication skills for collaboration across various teams.
- Proficiency in Microsoft Excel, Word, and email tools.
- Willingness to learn procurement systems and processes with guidance.
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Paul Quibuyen
Christian.Quibuyen@eclaro.com
646-695-2942
Paul Quibuyen | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
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