Senior Associate – Wire Payments (Mid – Level)

Role Title: Senior Associate – Wire Payments (Mid – Level)

ECLARO: A quick Summary

ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing & offshoring. Utilizing our proprietary TRINIT-E® Service Maturity Model, we help clients implement programs to promote innovation, automation and process improvement.

About the role:

The Senior Associate supports daily wire payments processing for Prime Brokerage clients, ensuring timely instruction, release, reconciliation, and issue resolution. The role minimizes operational and reputational risks by adhering to procedures, escalating issues efficiently, and partnering with internal teams, clients, and custodians.
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Key Responsibilities:

• Ensure timely instruction and release of wire payments as per client advice.
• Liaise with internal teams, agents, and client representatives for payment-related issues.
• Investigate and clear nostro reconciliation breaks.
• Work closely with Control & Accounting teams to resolve accounting breaks.
• Escalate items that pose operational risk to management.
• Monitor and act on market risks (e.g., buy-ins).
• Improve STP rates by maintaining accurate static data.
• Reduce manual instructions sent to agents to minimize cost and settlement risk.
• Maintain strong relationships with client representatives, domestic agents, and custodians.
• Ensure managers are informed of potential problems and operational risks.

Skills & Qualifications:

• Strong analytical, organizational, and reporting abilities.
• Adaptability in changing international environments.
• High accuracy and responsiveness under pressure.
• Strict adherence to compliance procedures.
• Strong knowledge of SWIFT MT202, MT103, financial products, and Excel. English communication skills.

Education & Experience

• Bachelor's degree or equivalent.
• 3 to 5 years of relevant experience in wire payments Operations – US payment transactions (CHIPS wire payment, FED wire payments
• System: SWIFT Alliance expertise is a key requirement.
• Messaging: Strong understanding of payment messages, specifically the transition from MT to MX formats.
• Process: End-to-end payment processing, reconciliation, and investigation of errors/missed payments.

If you are passionate about providing top-notch customer service and are eager to grow in the financial services industry, we encourage you to apply!