Program Manager - Knowledge Management

Program Manager - Knowledge Management
Job Number: 25-04564

 
Want to be part of the Energy Industry? ECLARO is looking for a Program Manager - Knowledge Management for our client in White Plains, NY. 
 
ECLARO's Client is America's largest state power organization and is a national leader in energy efficiency and clean energy technology. If you’re up to the challenge, then take a chance at this rewarding opportunity!
 
Project Overview:

• As a Project Manager for Knowledge Management (KM), you will lead implementation of core KM activities to include leveraging cutting-edge AI capabilities used to support critical knowledge flow within and across the business and knowledge domains.
• Improve KM practices, align them with strategic goals, and develop programs and technology solutions to retain and utilize critical knowledge.
• Work with business leaders (Strategic Operations) to identify opportunities and address gaps in knowledge flow related to critical Asset Management knowledge required to meet the ISO Standards.

• Work with BU to map relevant Asset Management knowledge to the applicable.
• Knowledge Management Programs that exists to ensure alignment with ISO 55001 7.7 requirement.
• Identify curated content collections of internal knowledge around key issues, frequently requested or strategic content areas, to identify gaps/needs.
• Assist in the development of recommendations for KM programs on the IT environment and business requirements, leveraging AI to enhance efficiency and effectiveness.
• Contribute to creating and maintaining taxonomies and controlled vocabularies.
• Monitor progress to ensure that the milestones are being met across the various projects and programs.
• Manage the risks and issues that arise during the program cycle as well as take measures to correct them.

• This role requires proficiency in AI, strong program management experience, and skills in managing electronic knowledge repositories, intranets, collaborative tools, and taxonomy.
• Demonstrate proven project management skills adaptable to changing conditions.
• Recommend on the design, implementation, and enhancement of core KM approaches to support critical knowledge flow within and across the business and knowledge domains.
• Experience leveraging ML and/or AI technologies for knowledge creation and gap analysis, as well as a strong understanding of content management and content strategy principles, is preferred.
• Strong experience as project or program manager of large and complex projects or programs.
• Advanced knowledge of project and program management methodologies.
• Strong leadership and time management skills.
• Ability to think strategically, to proactively understand stakeholder needs, and to provide solutions to overcome obstacles.
• Strong written and verbal communication skills with experience delivering engaging, informative, well-organized presentations.

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO