Developer/Programmer
Job Number: 25-04313
Job Number: 25-04313
Find your next opportunity in the Financial Services Industry. ECLARO is looking for a Developer/Programmer for our client in Remote, NY.
ECLARO's client is one of the largest mutual life insurance companies and provides long-term care insurance, mutual funds and retirement-plan services across the US. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
- An App Admin is part of the Solution support team and performs a specialized function that focuses on the reliability, performance, maintainability, and optimization of business applications.
- To be effective in the position, an App Admin must have strong experience supporting and configuring business critical document capture and transformation software.
Pay Rate: $64.00/Hour
Responsibilities:
- Captiva OpenText Support: Provide technical support to end-users and internal teams who use the application, including troubleshooting issues, resolving problems, and answering questions related to the software.
- Vendor Communication: Act as the intermediary between the organization and OpenText, maintaining regular communication to convey the organization's requirements, report issues, and collaborate on solutions specific to the Captiva OpenText application.
- Installation and Configuration: Install, configure, and maintain the Captiva OpenText software application within the organization's IT infrastructure.
- Customization: Customize and adapt the Captiva OpenText application by writing or modifying code to meet the organization's specific requirements, including integrations, custom features, and tailored functionality.
- Updates and Maintenance: Keep the Captiva OpenText application up to date by applying patches, updates, and new releases. Perform routine maintenance to ensure optimal performance.
- Documentation: Create and maintain documentation related to Captiva OpenText application setup, configuration, customizations, troubleshooting procedures, and user guides.
- Integration: Collaborate with internal IT teams to seamlessly integrate the Captiva OpenText application with the organization's existing systems and infrastructure, ensuring smooth data flow and efficiency operation.
- Problem Resolution: Investigate and resolve technical issues and incidents related to the Captiva OpenText application, and escalate issues to OpenText when necessary, following up until resolution.
- User Training: Provide training and support to end-users, helping them effectively utilize the Captiva OpenText application and understand any new features or customizations.
- Performance Optimization: Continuously monitor the performance of the Captiva OpenText application and optimize its configurations to ensure efficiency and reliability.
- Administer servers, processes, and batches.
- Automate manual processes.
- Root cause analysis and write up.
- Analyze incoming incidents/alerts and ensure appropriate prioritization and escalation.
- Provide Level 2 Operational Support, including off-hours incident response.
- Perform troubleshooting.
- Extraction, Image Processor, Standard OCR, Standard Export, Standard Import.
- Create and maintain templates and behaviors in Recognition Designer.
- Maintain VBA Recognition scripting.
Required Qualifications:
- Strong systems, network, and admin knowledge.
- Experience with server access tools such as Remote Desktop, Citrix and others.
- Experience in installing, upgrading, patching, and configuring software packages.
- Experience with OpenText Intelligent Capture/Captiva v23.x or greater:
- Experience configuring Captiva Modules Designer, Administrator, ScanPlus.
- Experience in designing new Capture Workflows with Captiva.
- Knowledge in Capture Flow Designer and scripting knowledge.
- Knowledge in Captiva Advanced Recognition, Dispatcher, Extraction, Templates, Standard Import, Multi Directory Watch.
- Experience with Captiva Web Client, Captiva Rest API, Deployment process.
- Understanding of the Intelligent Capture capabilities and features.
- Familiar with Data Matrix bar code creation and scanning.
- Knowledge of scanning and imaging and document related tools and technologies.
- Programming and Development:
- Advanced development level with C#, .Net, Rest Web services, and VB.
- Practical experience with modern scripting languages (Python, .Net, C#, Java)
- Working knowledge of DevOps and delivery tools (GitHub)
- Strong SQL skills
- Extensive Unit and Component test strategy, planning, and execution experience
- Experience working in the Agile methodology.
Preferred Skills:
- Ability to multi-task and manage tasks with varying priorities.
- Self-motivated, innovative, and proactive.
- Self-motivated, innovative, and able to work across diverse technical and non-technical teams.
- Interact with end-users to develop solutions to document processing needs.
- Excellent oral and written communication skills.
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Melissa Francisco
Melissa.Francisco@eclaro.com
6468495125
Melissa Francisco | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
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